Phone: 07 3217 2588   |   Fax: 07 3217 2855   |   Email: email info@sapphireresort.com.au   |   Location: map View Map

Refund Policy

We have a two days cancellation policy. You have to contact reservation to cancel your booking by 2pm, two days prior to the arrival date. Any cancellation received after this time will incur a one night cancellation fee.

Privacy Policy

Sapphire Resort is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone.
 
We will only use the information that we collect about you lawfully. We collect information about you to process your reservation and to provide you with the best possible service.
We assume that in giving us your email address we have your consent to email you in the future until such time as you let us know otherwise.
 
The type of information we will collect about you includes:
Your name
Address
Phone Number
Email Address
Location details
Credit Card Details (these numbers are not stored in any database online)
 
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
 
Our site may use "cookies" or other technologies to help us deliver content specific to your interests, to process your reservations or requests, and/or to analyse your visiting patterns. Cookies, by themselves, cannot be used to disclose your individual identity. This information identifies your browser, but not you, to our servers when you visit our site.
 
Our web site may contain links to other web sites.  We are not responsible for the privacy practices of linked web sites and so linked web sites are not subject to our privacy policies and procedures.

Transaction currency

All transactions are processed in AUD.